Privacy Policy.
Last updated: February 2026
At Thermal Environmental, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We collect information you provide directly to us when you request our services, including:
- Contact information (name, email address, phone number).
- Project details and related documentation.
- Information provided through our contact forms or consultations.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our consulting services.
- Communicate with you regarding your projects, including sending proposals and reports.
- Respond to your comments, questions, and requests.
- Comply with local legal obligations.
3. Data Security
We implement appropriate technical and organisational measures designed to protect the security of any personal information we process. Project data and models are secured and access-controlled.
4. Sharing of Information
We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights. This may include sharing data with regulatory bodies for compliance purposes only (e.g., NABERS, Green Star) as agreed upon for your project.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us via our Contact Page.